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Computing Services Manager - Mid Level and Senior
(1161489)
Location: Washington, District of Columbia - United States
Posted: 9/2/2010
Work Schedule: Full Time
Salary: $75,000 – $110,000
Location: Washington, DC metropolitan area
The CIA’s Data Centers are mission facilities that are relied upon to deliver business critical informational services and solutions to Intelligence Community customers on a 24 X 7 basis. High efficiency of operations is a must to ensure full availability, capacity and security of essential information.
Computing Services Managers need a strong technical understanding of the processes and complexities associated with data center operations, contractor, and infrastructure management. Personnel selected provide the leadership to ensure computing systems are fully protected and functioning properly by monitoring for problems; establishing and ensuring compliance with installation standards, production scheduling and control, service level support, administration, equipment operations, backup and disaster recovery, and procedural documentation. Some key responsibilities of a data center manager also include:
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Strong knowledge of data center electrical systems, mechanical systems, security control systems, and all other aspects of data center facility management
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Produce, interpret and present various facility reports (capacity, security, power, etc.).
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Maintain an accurate inventory control system.
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Facility project management (installation, moves, and decommissions).
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Drive the selection of data center standard technologies to support business solutions. Base decisions on knowledge of business needs, industry direction and budgetary constraints.
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Assist in the financial responsibilities for data center operation initiatives. Build relationships with key vendors and track license agreements as appropriate.
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Provide data center consulting services across multiple business units.
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Consider the long term implications of data center architecture decisions.
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Supervise and develop data center personnel.
Minimum qualifications include the following: Five years of experience in the technology industry and a familiarity with the delivery of business process and systems integration is required. A thorough knowledge of data center mechanical and electrical engineering concepts. A BS and/or MS degree in a technical field or related field is preferred. Certifications in the data center disciplines (e.g., CDCM, DCEE, CDCP, CDCS, CDCE, CDOM, DCDE, DCDV) are preferred. Higher-level positions require 5-10 years of progressive experience and knowledge as well as supervisory experience. Managers must have excellent verbal and written communication skills. The following abilities are highly desired:
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Strong knowledge of data center design techniques. Includes strong understanding of component design, methodologies and techniques.
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Applicable experience and/or education in computer science or mechanical / electrical engineering (or equivalent experience) along with technical certifications with the ability to perform complex tasks and troubleshooting.
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Solid knowledge of Business Continuity, High Availability and Disaster Recovery standards between all regions of the environments.
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6+ years experience in data center facility management, Business continuity and disaster recovery at a medium or large facility. 15000+ Sq feet of raised floor or more.
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4+ years experience in electrical and mechanical systems used in a data center environment including, generators, switch gear, UPS systems, PDU units, and environmental.
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2+ years experience in vendor and contract management.
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3+ years experience producing capacity planning reports, various other facility management reports (proficient at Visio or Cad)
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Experience with audit regulations on facility management of a data center.
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Strong Understanding of Lights Out concepts of data center operations.
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Demonstrated experience interpreting level business requirements and creating solution architectures.
All applicants must successfully complete a thorough medical and psychological exam, a polygraph interview and an extensive background investigation. US citizenship is required.
To be considered suitable for Agency employment, applicants must generally not have used illegal drugs within the last twelve months. The issue of illegal drug use prior to twelve months ago is carefully evaluated during the medical and security processing.
Important Notice: Friends, family, individuals, or organizations may be interested to learn that you are an applicant for or an employee of the CIA. Their interest, however, may not be benign or in your best interest. You cannot control whom they would tell. We therefore ask you to exercise discretion and good judgment in disclosing your interest in a position with the Agency. You will receive further guidance on this topic as you proceed through your CIA employment processing.
To Apply:
Submit Resume Online
Note: Multiple submissions are unnecessary and will slow the processing of your resume. Of course, if you made an error in your submission or need to update your resume, you may submit another resume. The second resume will overwrite the first.
An equal opportunity employer and a drug-free work force.
Additional Requirments / Information
| Job Capacity: | Employee (full-time) |
| Minimum Education Level: | Masters (Post Graduate Excluding MBA) |
| Visa Sponsorship: | No |
| Related Industries: | Computer |
A History of Premier Intelligence
In 1947, President Harry S. Truman signed the National Security Act, creating the Central Intelligence Agency (CIA) with a mission to advise the President on intelligence matters related to national security. Today, as the premier agency responsible for providing global intelligence on the ever-changing political, social, economic, technological and military environment, the CIA accomplishes its mission through research, development, and deployment of high-leverage intelligence-gathering technology. The agency also works closely with other organizations within the Intelligence Community to ensure that government policymakers and warfighters receive the best intelligence possible.
Our Careers Are of Utmost Importance to America
CIA career opportunities are unique and diverse - from Clandestine Service Officers serving on the front line of human intelligence to individuals skilled in science, engineering, technology, analysis, foreign languages and administration. Each one has a paramount goal: to protect the national security of the United States, which means that no matter what position you hold, you can truly make a difference for the nation working in the U.S. or around the world.
Clandestine Service: This career presents a unique way of life that challenges the deepest resources of an individual’s intelligence, self-reliance and responsibility.
Language Institute: Native speakers utilize the latest instructional technology in teaching 16 different foreign languages. Employees who attain tested levels of language expertise through full-time training, part-time classes or self-study are eligible for monetary incentives.
Science and Technology: Our mission requires us not only to apply existing science and technology, but to develop and implement breakthrough technologies that may never see the commercial marketplace.
Support Services: A wide variety of highly talented professionals serving at home and abroad enable us to meet our mission with skills in ranging from finance to logistics, linguistics to architecture, law to cartography.
A Workforce as Diverse as the Nation We Serve
Meeting our mission of protecting our national security interests requires a workforce as diverse as America itself - the most diverse nation on earth. Our professionals offer their own individual perspective, nationality, race, ethnicity, gender, age, language, culture, sexual orientation, education, values, beliefs, abilities, and disabilities. These assorted attributes create differing demographic, functional, and intellectual views that are vital to our innovation, agility, collection, and analysis. By combining smart, focused people from a myriad of occupations and cultures, and who have various abilities and experiences, we produce a dynamic workforce with unlimited potential.
Students, learn more about the Student Internship Opportunities at the National Clandestine Service.
View All CIA job listings.
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