GE Energy

Senior Contract Performance Manager

Role Summary/Purpose The Senior Contract Performance Manager (CPM) will be measured on its customer relationship and the ability to produce financial and operating results for the Contractual Service business. Each CPM will be required to work independently to manage long-term service agreements. CPMs are co-located with their respective customer and are responsible for delivering high quality customer solutions including new products, outage planning, parts & repair delivery via project management tools.
Essential Responsibilities

* Ownership of the customer relationship and meet internal GE objectives
* Interface with ITO and Risk teams for new customer opportunities
* Execute contract obligations to achieve Financial Operating Plan
* Order / track / validate Billing for major / minor maintenance parts and services requested by the customer
* Cost or financial data collection and reconciliation
* Provide information and drive sales regarding the latest advancements in conversion, modification, and upgrade opportunities to owner, as well as other up selling opportunities
* Maintain unit operating history and parts life history on commercially available software
* Maintain record of parts (by model and serial number) currently installed in each unit
* Develop sales plan for each Customer
* Support customer in forced, unplanned and planned unit outages
* Build strong partnerships within the value chain organization which will be extremely important to deliver high quality services
* Develop and maintain an understanding of power plant or machine driven industries

# Qualifications/Requirements Bachelor's degree from an accredited university or college
# Minimum of 5 years of power generation experience and/or other industry experience
# Minimum of 1 year of Turbine technology experience
# Minimum of 1 year of demonstrated management experience
Additional Eligibility Qualifications For U.S. employment opportunities, GE hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. GE will require proof of work authorization. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired Characteristics

* Certified Six Sigma Green or Black Belt (GE employees only)
* Power plant commissioning / startup and maintenance experience for 7F Gas Turbine, GE Steam Turbine and BOP knowledge
* Familiarity with long-term parts and services contracts
* Sales experience with direct customer interface
* G/T Field Engineering Program (FEP) or other G/T Technical experience
* Successful P&L experience
* Demonstrated communication & organizational skills
* Proficiency with computer tools
* Strong business / financial skills
* Strong interpersonal skills
* Technically savvy while having strong business acumen and ability to drive overall solutions / rigor to meet customer needs

Additional Requirments / Information

Job Capacity:	Employee (full-time)
Minimum Education Level:	See Job Description
Visa Sponsorship:	No
Related Industries:	Management

GE Energy is one of the world's leading suppliers of power generation and energy delivery technologies in all areas of the energy industry including coal, oil, natural gas and nuclear energy as well as with renewable resources such as water, wind, solar and alternative fuels.

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