Hertz

HLE Branch Manager

General Responsibilities:
Do you thrive in a fast pace environment where you are faced with challenges and shifting priorities? Are you an enthusiastic individual who is a decisive self-starter with the competitive drive to win? If you prefer a professional workplace where you can meet new people and focus on all aspects of growing a business then we are looking for you be a Branch Manager.

If this sounds like you then come aboard and join the Hertz Team!
As a Branch Manager...
You'll develop and maintain an effective marketing plan which details the steps to take in order to improve the success of the branch

* Conduct face-to-face sales calls in order to obtain new business
* Attend/host outside sales meetings or events to promote the company and branch location
* Continue to increase the market penetration of the branch and increase revenue
* Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
* Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
* Hold monthly staff meetings to keep employees motivated and informed of business operations
* Complete sales calls with Managers and Management Trainees in order to further their development
* Direct and organize all reservations and pick
* Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
* Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the location's goal.

Mandatory Requirements:
Candidates need to have:


Bachelor's degree in a business-related field preferred.

Customer Service, Management, and Sales experience required.
Experience in car rental, hospitality, or tourism preferred.


* Must have a valid driver's license and an excellent driving record.
* Ability to drive multiple types of vehicles (automatic)
* Ability to project professional appearance.
* Excellent communications skills with the ability to engage in verbal interactions with customers.
* Strong sales skills
* Strong problem-solving and decision making skills.
* Properly manage employees including; training, developing, setting expectations, and disciplining.
* Must have basic computer skills and knowledge of Microsoft Office programs

* Must be able to carry out additional duties and responsibilities as assigned by management due to operational needs.
* Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required

Additional Notes:

Skills:

Professional Experience:

Educational Background:

Preferred Requirements:
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EOE M/F/D/V

Additional Requirments / Information

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