Campbell Road Campus

Laboratory Technical Coordinator (12998208)
Location: Richardson, Texas - United States
Posted: 12/5/2018

Laboratory Technical Coordinator

Full-time M-F Day shift MT (ASCP) or Equivalent MT (ASCP) or Equivalent 2 Years experience required Excellent customer service and team player attitude. Education:
Bachelor's Degree in Chemical, Physical, Biological, Clinical Laboratory Science or Medical Technology.
Licenses and/or Certifications (Required and Preferred):
MT(ASCP) or equivalent
Related Work Experience and Other Skills:
Five years of clinical experience to include report writing and research activity in assigned area
Two years of supervisory experience in assigned area
A Master's degree or successful completion of the MHS Emerging Leaders program can be substituted for supervisory experience
High level of energy and motivation

Job Roles:

Essential Duties Performance

1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
Following hospital policies and procedures (attendance, dress code, etc.)
Following departmental policies, guidelines and procedures
Contributing to the overall quality of services, standards of performance and department reputation
Assumes responsibility for keeping informed about changes in policies and procedures
Follows scope of practice and legal consequences
Assures department specific team members are compliant with above and complete requirements in a timely manner

2. Creates and maintains a safe environment for self, co-workers and facility.
Demonstrating through practice, principles of Infection Control and Universal Precautions, adherence to OSHA standards, Hazardous Material Guidelines, Red Rules Compliance, JCAHO National Patient Safety Goals and CAP patient safety goals
Safeguarding the rights of patients and hospital personnel to privacy by judiciously protecting information of a confidential manner
Demonstrating proper technique and use of equipment
Responding appropriately to emergency situations
Promoting customer satisfaction by being responsive to clinical needs
Demonstrates ability to perform skill specific to clinical area

3. Ensures complete, accurate, and timely documentation of laboratory results
Performs and maintains departmental QC
Performs maintenance on all departmental equipment and analytical devices
Proper use of technology in maintaining patient specimen flow in the laboratory area
Adherence to all quality protocols in the laboratory environment
Ensuring critical patient information and data are communicated effectively with the multidisciplinary team across the continuum of care and documented properly within the patient record
Assists and/or provides the department during times of increased workload or personnel absenteeism to provide uninterrupted services to our customers
Investigates unusual test result situations, documenting appropriate corrective actions
4. Communicates with the healthcare team and co-workers
Promoting a cooperative working environment by utilizing positive, constructive communication skills to facilitate proper handling of patient testing
Communicating and addressing conflicts with appropriate personnel, utilizing listening skills, showing sensitivity, and following chain of command
Communicating with co-workers using tact and in clear, concise, and thorough manner
Promotes customer satisfaction by being responsive to clinical areas
Participates in patient and customer related services
Assists with hiring, firing, training, evaluating, counseling and terminating employees
Participates in annual performance reviews
5. Takes personal responsibility for performance
Attends department hospital/staff meetings
Performing MHS requirements in a timely manner: Blackboard, vaccinations, surveys, benefits, Team Share, performance goals
Reviews departmental routings, newsletters, minutes, emails etc.
Demonstrating the ability to accept responsibility and be accountable for patient specimen handling/testing Demonstrating the ability to collaborate with other healthcare team members and the ability to work well with co-workers
Demonstrating the ability to accept constructive criticism from peers and management
Assuming responsibility for orientation and mentorship of new staff/students
Participating and supporting system and department goals
Demonstrating ability to utilize time effectively and efficiently

6. Professional growth and development initiatives
Maintaining professional competency by self direction (Certification renewal, annual competencies, continuing education and professional development plan)
Initiating and facilitating change to improve quality of care, keeping abreast of new developments, and contributing to productive changes in the department
Developing new programs and/or protocols to enhance patient care delivery
Recommending capital equipment or other resources to enhance patient care delivery and/or department operations
Participating in the identification, data collection and appropriate resolution of problems that may involve patients and/or department through quality process improvement activities and hospital pillars (Service, Quality, Growth, Work Place)
Maintains thorough knowledge of Laboratory and Hospital computer systems
Responsible for building, validating and/or maintaining LIS computer database for respective assigned area
Serve as a resource for other staff or clients regarding laboratory and section matters

7. Adhere to accreditation and regulatory requirements
Develops, maintains, reviews and revises appropriate departmental standard operating procedures and guidelines as appropriate with Medical Director approval.
Assist QA/QC Manager with investigations and develop quality assurance monitors as needed
Maintains department specific quality control program as assigned
Administers and evaluates proficiency assessments
Provides opportunities for staff to expand in technical and professional knowledge base by creating and administering competency tests.
Ensures that only those employees, documented as competent perform patient testing.
Provides training of employees and students when indicated.
Prepare and participate in regulatory internal and/or external inspections.
Develops and maintains preventative maintenance schedules and procedures.
8. Helps ensure financial viability of department through performance and/or mechanisms to improve patient outcomes
Performs and assists in evaluation of new or revised methods
Recommends capital equipment or other resources to enhance patient care delivery and/or department operations
Continually reevaluates current methodologies to identify areas for improvement in patient care
Monitors use of financial resources to maintain cost-effective stewardship
Monitors department schedules to help maximize resources and limit use of overtime
Helps maintain adequate inventory of supplies

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Laboratory Technician

Methodist Richardson Medical Center

The newest member of Methodist Health System, Methodist Richardson Medical Center serves residents of Richardson, Plano, North Dallas, and the surrounding communities.

Services offered at the five-story, 205-bed, acute care main facility include:

  • Surgical services

  • Knee replacement

  • Digital mammography

  • Cancer care

  • Cardiac services

  • Sleep Disorders Center accredited by the American Academy of Sleep Medicine

  • And more

Methodist Richardson Medical Center was the first health care facility to receive the Texas Award for Performance Excellence, patterned after the renowned Malcolm Baldrige National Quality Award.

*Campbell Road Campus has requested along with applying online at you also fill out additional information on their site. Please click 'Apply Online' to begin the application process.

* If you would like to find out more about this position or this particular hospital, please click on the 'Information' button. We realize that you may need further information even if you are not ready to apply for a job at this time.

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