National Security Agency


User Experience (UX) Designer (43053068)
Location: Fort Meade, Maryland - United States
Posted: 11/24/2017

User Experience (UX) Designer

Responsibilities Are you looking for a way to use creativity in the workplace? The National Security Agency is looking for a User Experience (UX) Designer to lead the strategy and design for next generation analysis tools for the Intelligence Community. The Application Orchestration Services Section is seeking a talented, self-motivated, enthusiastic, organized, and highly energetic User Experience (UX) Designer to join our team to build new applications in a collaborative and inclusive work environment by working with users and product managers to develop unique solutions. Join us to work at the forefront of product development in an organization that's focused on promoting consistent processes and practices across the Agency in the areas of user experience engineering, systems engineering, operational engineering and support, and customer outreach. As a member of the User Experience Team, you will be charged with blending both technical expertise and mission knowledge in providing design support for a full line of over 20 Analytic Modernization tools. Our UX Designers develop the user experience for new applications from concept to completion. We work closely with development teams to build solutions that push the boundaries of what is possible. We continually collaborate and engage cross-organizationally with fellow user experience engineers, software development teams, product leads, stakeholders, and customers on the visual designs. Our designers document the design and drive through the details to make everything simple and delightful. The User Experience Team strives to make great applications in a collaborative and agile work environment. Join us to work at the forefront of product development in an organization that's all about the product. Skills Skills: - Create and maintain up-to-date documentation on computer applications and/or programs. - Identify and write software standards and practices documentation. - Build software prototypes. - Design and develop Web-based applications. - Design and develop user interfaces. - Evaluate or test computer applications or programs for usability in order to meet performance objectives. - Design and create user interfaces for web applications. - Design communication campaigns and strategies. - Design, create, and implement websites. - Draft storyboards for production. - Analyze current tools for proper functionality. - Analyze operational architecture, tools, and procedures for ways to improve performance. - Provide feedback to tool developers. - Developing specialized tools and/or computer-based programs to process analytic problems. - Effective use of theories, methods, and tools used to develop graphics and animation. - Applying accessibility tools and technology. - Applying human factors and/or cognition principles to the design of tools, systems, tasks, ergonomics and environments. - Applying human factors and/or cognition principles to the development of user interfaces. - Effective use of data presentation, and visual representation principles. - Using principles, techniques, and procedures to facilitate understanding the intended message. - Receiving and conveying information using computers, software applications, multimedia and other technologies and techniques. - Effectively designing, developing and editing multimedia products. - Providing the most appropriate and/or required media formats. Reproduces, distributes, and archives multimedia products in a variety of formats. - Using a variety of equipment and software to create and edit multimedia products. - Effectively applying NSA/CSS policies and directives and understanding NSA/CSS and customer organizations, practices, missions, and goals. - Deriving, developing requirements from customer interaction and needs. - Testing and evaluating end user experience. - Participate in career development or related learning activities (for example, challenging work, developmental assignments, self-guided research, training, conferences). - Communicate information or ideas clearly, concisely, and professionally. - Demonstrate features and functions of systems, processes, procedures, or technologies. - Use visual aids or presentation technology (for example, graphics software, audio-visual media) to enhance presentations. - Evaluate guidelines, regulations, or procedures to determine appropriateness and applicability to tasks. - Research/consult a variety of sources (for example, reports, records, databases, colleagues, past studies, journals, Internet, databases) to understand a situation, issue, or problem. - Consolidate or integrate information to draw conclusions and solve problems that impede work progress or effectiveness. - Work with customers to clarify their needs and to determine how their needs can be met. - Use specialized software packages for tasks such as inventory management, financial management, equipment diagnostics, or other specialized functions. Licenses/Certifications: PMP or DAWIA certification desirable Qualifications Salary Range: $44,941- $71,467 (Entry/Developmental) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree and no experience. A high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience may be considered. Degree in Design or Computer Science (e.g., Human-Computer Interaction, Interaction Design, and Information Architecture) is preferred. Relevant experience must be in one or more of the following design areas (e.g., user centered, software user interface, graphic/visual, interaction, web development, and information architecture) and/or usability and user research. Relevant professional certifications (e.g., Adobe Certified Associate, Adobe Certified Expert, and Certified Internet Web (CIW) Associate) are preferred. Salary - $66,510 - $103,639 (Full Performance) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree plus 3 years of relevant experience or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience. A high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience may be considered. Degree in Design or Computer Science (e.g., Human-Computer Interaction, Interaction Design, and Information Architecture) is preferred. Relevant experience must be in one or more of the following design areas (e.g., user centered, software user interface, graphic/visual, interaction, web development, and information architecture) and/or usability and user research. Relevant professional certifications (e.g., Adobe Certified Associate, Adobe Certified Expert, and Certified Internet Web (CIW) Associate) are preferred. Pay, Benefits, & Work Schedule This is a full-time position, Monday through Friday. How To Apply - External To apply for this position, please click the 'Apply Now' button located at the top or bottom of this page. After completing the application and clicking the 'Submit Final' button, you will receive a confirmation email. Emails regarding your application status will be sent periodically. Please ensure your spam filters are configured to accept emails from noreply@nsa.gov. ***PLEASE NOTE: U.S. Citizenship is required for all applicants. Reasonable accommodations provided to applicants with disabilities during the application and hiring process where appropriate. NSA is an equal opportunity employer and abides by applicable employment laws and regulations. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph. This position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you may be asked to submit documents verifying your eligibility. DCIPS Disclaimer The National Security Agency (NSA) is part of the DoD Intelligence Community Defense Civilian Intelligence Personnel System (DCIPS). All positions in the NSA are in the Excepted Services under 10 United States Codes (USC) 1601 appointment authority.

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Other

The National Security Agency (NSA) is a world leader in signals intelligence and information assurance. We carry out some of the nation’s most important and sensitive intelligence activities to secure information superiority for America and its allies.


We have two primary missions. Our information assurance mission is the defense: it protects U.S. information by preventing foreign adversaries from gaining access to our information systems. Our signals intelligence mission is the offense: collecting foreign signals and producing intelligence to give U.S. policy makers and warfighters the decision advantage. NSA also enables network warfare operations to defeat terrorists and their organizations at home and abroad, consistent with U.S. laws and the protection of privacy and civil liberties.


As the nation’s top cryptologic organization, we employ the best and the brightest, who use their intelligence to solve some of the nation’s most difficult challenges. We are a world-class cyber center, the largest employer of mathematicians in the country, as well as a national leader in foreign language analysis and research.


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