Children's National Health System

Physician Liaison (44240332)
Location: Washington, District of Columbia - United States
Posted: 1/16/2018

Physician Liaison

Develop and implement physician-directed marketing/sales plans in connection with Children’s National Health System. Collaborate with service line chiefs and ambulatory care outreach representatives to facilitate relationships with community referring physicians. Responsible for building relationships in strategic and geographically defined regions to better understand referring community’s needs and challenges. Analyze referral patterns of visiting practices to demonstrate a return on investment. Coordinate with Children’s operational team and vice president of service excellence to problem-solve and measure trends in physician satisfaction. Experience with Salesforce and Geopointe preferred. Mileage is reimbursable.


Minimum Education
Bachelor's Degree
Specific Requirements and Preferences
Concentration in business, marketing, communications, or a related field.
Minimum Work Experience
3 Year(s)
Specific Requirements and Preferences
At least 3 years of related experience in a liaison, marketing, or physician sales role in healthcare setting.
Required Skills/Knowledge
Basic knowledge of Word, Access, Excel, Power Point and Publisher. Ability to work in a fast-paced environment, to manage multiple projects simultaneously and to prioritize workload. A team player who can work with all types of personalities. A self-starter who can manage projects and work within tight timeframes. Highly professional with excellent verbal and written communication skills.
Required Licenses and Certifications

Functional Accountabilities
Research and Strategy
Utilize referral data across each territory to identify overall and service line specific referral patterns.
Assist in the development of short and long term marketing plans to optimize the use of physician referrals to health services.
Provide strategic council across the organization as it relates to physician relations by attending meetings and joining committees focused on referring physician relations and communications.
Assist the Director to develop physician targeted strategies to enhance communications and partnerships with referral community.
Physician Outreach
Coordinate and implement visits to referring practices to build and maintain relationships, include ongoing follow-up and monitoring.
Provide information about Children’s services lines, key physicians, initiatives, and research.
Coordinate with Children’s operational and service excellence departments to problem-solve, identify trends and suggest improvements, and measure trends in physician satisfaction.
Safety Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities (Staff)
Continually update the Physician Relations software to track attempted and successful outreach.
Provide timely management and tracking for all issues that are brought forward by referring physicians.
Proactively work with Children’s team members to ensure a positive response to all issues brought forward by referring physicians.
Generate monthly report on activity, issues, key messages and events to monitor and document trends over time.
Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization
Committed to diversity and recognizes value of cultural ethnic differences
Demonstrate personal and professional integrity
Maintain confidentiality at all times
Customer Service Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility Use resources efficiently
Search for less costly ways of doing things

Primary Location: Maryland-Silver Spring
Work Locations: Roeder Road 801 Roeder Road Suite 500 Silver Spring 20910
Job: Non-Clinical Professional
Organization: Strategic Operations
Regular / Temporary: R (Regular)
Position Status: FT - Full-Time
Shift: Day
Work Schedule: M-F

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Other

At Children's, we know what it takes to really connect with kids, we're looking for nurses who love a challenge.

Pediatric nurses have to be patient. They have to be understanding, yet able to communicate effectively and honestly with a child and their family about their illness and treatment. And every Children's nurse must have the confidence to take a patient's care into his or her own hands.

At Children's you'll work closely with each patient and their family across a continuum of care - beginning with admission, when you perform physical assessments and take a patient/family history that covers all the vitals.

You'll prepare and carry out a plan of patient care. You'll work with professionals from all Children's health care disciplines. Together you will ensure your patients' progress every step of the way. You will even make rounds with physicians, discussing your patients' conditions and needs.

Professionally, you'll grow like never before.

The nursing practice environment at Children's is ideal for developing your skills to the maximum, increasing your level of responsibility and entering new specialty areas.

Our versatile career ladder, the Program for Professional Advancement (PPA), enables you to move both vertically and laterally across a wide range of clinical, educational and management opportunities. Recently we restructured our nurses compensation package to include:

  • Flexible Scheduling

  • Tuition Assistance

  • Professional Development

  • Clinical Ladder

  • Continuing Education Conferences (local, regional, national)

  • Weekend Incentive Program

  • Exceptional Differentials

  • Preceptorship and Charge Nurse Recognition

  • Certification and Degree Recognition Bonus

  • Collaborate with Internationally-Acclaimed

  • Medical Leaders

  • Pediatric Nursing Fellowships (PICU, NICU, Hematology/Oncology)


Our recent achievement of Magnet status reflects what we’ve known all along: That our nurses are something very special - that their vision, talents, dedication and leadership define a truly exceptional practice environment. We invite you to learn more about our Magnet environment, accomplished by approximately 6% of the nation’s hospitals, and even fewer pediatric centers.

We are also a Beacon Award winner, recognized for our outstanding CICU and PICU environments. In fact, our Pediatric Cardiac Intensive Care Unit is the first in the country to be designated a Beacon Award winner AND our Pediatric Intensive Care Unit is the first in the Northeast region to receive the Beacon designation!

*Children's National Health System has requested along with applying online at you also fill out additional information on their site. Please click 'Apply Online' to begin the application process.

* If you would like to find out more about this position or this particular hospital, please click on the 'Information' button. We realize that you may need further information even if you are not ready to apply for a job at this time.

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