Methodist Health System

MANAGER EPIC ENTERPRISE ARCHITECH (44241024)
Location: Dallas, Texas - United States
Posted: 11/17/2017

MANAGER EPIC ENTERPRISE ARCHITECH

Full-time 8:00am - 5:00pm Day

Your Job: The primary responsibility for the Epic Enterprise Architecture Manager is coordinating all aspects of the Epic hardware implementation including all Epic technical components.Your Job Requirements:Bachelor's degree in computer science or related field preferred. Equivalent work experience can replace the educational requirement.Graduate from accredited university or other technical professional degree preferredThis position requires extensive exposure to storage, operating systems, and computer hardware and hardware systems design.Four years or more experience implementing and supporting hardware implementations is preferred.Experience serving as a liaison between the technical team and the application team is preferred.Experiencing with ensuring that the technical requirements that are necessary to keep the project on track are understood, clearly communicated, and executed on time.Four or more years of experience with data storage, operating system, backup, client, database and hardware resources.Experience in managing large technical integration issues, including setting up timelines, following up on progress that teams have made to ensure solutions are established in a timely manner and within budget, and coordinating appropriate resources to manage issues.Ability to coordinate uploading content to environments with the application project managers (technical loads, FTP, etc.).Experience developing, communicating, and managing the hardware environments.Ability to support application coordinators to manage imports and other technical tasks.Preferred certifications: Microsoft Certified Systems Engineer, Microsoft Office User Specialist, Citrix Certified Administrator, Cisco Certified Network AdministratorPrior work experience in a technical hardware design environment is preferred.Experience with one or more of the following vendor application preferred: EMC, HP, VMWare, Citrix, Microsoft Server, PureA high level of analytical ability is required to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes.Interpersonal skills are needed to communicate with department users regarding hardware problems, to assign work and provide technicalAssistance to other staff.Maintains a professional approach in all situations.Maintains confidentiality of patient and business information.Must work long hours if system difficulties result from hardware, software or personnel problems.Availability to travel occasionally.Your Job Responsibilities:Ensuring that technical requirements and tasks are understood, clearly communicated, and executed on timeUpdating technical and interface project plans, technical trackers, and other work plansParticipating in core project leadership discussions and decisionsActing as a liaison between the technical team and the application teamEnsuring that technical staffing levels are maintained, trained, and certification requirements are metMaintaining close communication with the Epic technical coordinator, technical manager, and system representativesCoordinating production and non?production hardware and software support for Epic environment, including but not limited to: infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devicesTracking technical integration issues and coordinating issue resolutionEnsuring that the systems teams provides routine system monitoring and that issues are mitigatedLeading infrastructure capacity planning and monitoring activitiesAssessing and procuring Caché and third party licenses as neededWorking with application and technical teams, the project director, and organization leadership to develop, document, and test downtime and recovery processes

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Administration, Hospital

Methodist: Where life shines bright.


For more than 80 years, Methodist Health System has served families and communities in North Texas with compassionate, award-winning, leading-edge health care.


  • Surgeons on our medical staff have made history.

  • Our hospitals have won acclaim.

  • Our researchers have earned national recognition.

  • Our employees have voted Methodist Top 10 Best Places to Work in the Dallas-Fort Worth area - 6 years in a row.


But in all these decades, our mission has never changed - commitment to you, your family, and our community.


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