UCLA HEALTH


Comprehensive Care Coordinator - Santa Clarita (44592400)
Location: Santa Clarita, California - United States
Posted: 12/12/2017

Comprehensive Care Coordinator - Santa Clarita

Job DutiesIncumbent is responsible for coordinating activities surrounding the patient centered medical home for high risk, high utilizer patients. Core activities include identification of high risk patients, transitions of care management, health system navigation, patient advocacy and linkage to resources, and longitudinal care delivery. Comprehensive Care Coordinators are paraprofessionals who are embedded in the outpatient clinics who work as an extension of the trusted clinician to manage high urgency tasks and projects for high risk, high utilizer patients to avoid unnecessary ED visits and hospitalizations. Work is assigned in two main ways - through physician referral and through reporting registries. Comprehensive Care Coordinators report to the Managers of Comprehensive Care Coordination and work under the general supervision of the Faculty Practice Group Chief Medical Officer (CMO), Medical Director for Accountable Care, and Director of Comprehensive Care Coordination for Population Health Management and receive guidance from the Clinical Advisors (RN and LCSW). They must work collaboratively with the clinic physicians and managers to promote patient care.

Job QualificationsProficiency in Microsoft Office Suite.

Skill in reading and understanding documents written in standard English text for informational communication, action and distribution.

Writing skills to compose, edit and proofread routine clinical and business correspondence using appropriate English grammar, syntax, spelling and punctuation. Accuracy in message relay.

Oral communication skills to speak with individuals of varying backgrounds to obtain and convey specific information.

Proven ability to establish and maintain cooperative working relationships with physicians, staff, patients, and administrative personnel.

Proven ability to critically think through complex situations by independently analyzing information or problems, identifying relevant factors, developing trends, and outlining/prioritizing options to implement and monitor solutions.

Proven ability to perform basic mathematical calculations quickly and accurately.

Demonstrated skill in independently organizing and prioritizing workload in order to meet deadlines in light of changing, heavy workload and competing requirements.

Proven ability to perform job duties quickly and multitask in a detailed and accurate manner in a fast-paced environment.

Demonstrated skill in executing tasks despite frequent interruptions and/or distractions.

Proven ability to maintain helpful, caring and courteous relationships with leadership, patients, co-workers, and physicians in high-stress/high-urgency situations. Experience encouraging patients to follow-through on complex care plans.

Working knowledge of community resources. Experience collaborating with leadership and escalating issues in a timely manner for communal decision-making and feedback.

Ability to work occasional overtime, as needed.

Experience working in an ambulatory setting and working knowledge of insurance plans/payors.

Knowledge of Medical Terminology.

Ability to speak conversational Spanish preferred.

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Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Ambulatory Health Care Services


At UCLA Health and David Geffen School of Medicine, we’re not simply meeting standards, we’re setting them. As a strong, collaborative network, we’re comprised of several world-class locations throughout Los Angeles. Once you enter a UCLA hospital-as a patient, a visitor or a staff member-you’ll experience firsthand the spirit of perfection that drives us. It’s how we give the best care to our patients and the best training and guidance to our staff. And it’s how we continually maintain our reputation as one of the most demanding-and successful-health systems in the country. Sure it’s a lot to live up to. But we wouldn’t have it any other way.

We offer health care professionals the widest range of opportunities to practice the kind of health care that every patient deserves. When we talk about training, support and guidance, it is because we know that the more we give to the people who have entrusted their careers to us, the more they can give to the people who have entrusted their lives to us. Our work is all about life. It is the driving force behind every program, award, technology and facility. The passionate desire to save and improve lives is at the core of all our achievements.

*UCLA HEALTH has requested along with applying online at CampusCareerCenter.com you also fill out additional information on their site. Please click 'Apply Online' to begin the application process.

* If you would like to find out more about this position or this particular hospital, please click on the 'Information' button. We realize that you may need further information even if you are not ready to apply for a job at this time.

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