Children's National Health System

Nursing Quality Manager (45425736)
Location: Washington, District of Columbia - United States
Posted: 2/23/2018

Nursing Quality Manager

The Nursing Quality Manager will manage the day-to day operations of the Nursing Quality Program. Responsible for the operational success of the Nursing Quality Program and assist in defining strategy/direction in accordance with national standards and Childrenís National Medical Center standards and administrative policies. Lead nursing staff in assessment of systems, identification of nurse sensitive measures, and implementation of performance improvement methodology and evidence-based practice to improve nursing outcomes. Lead and facilitate quality improvement activities related to nursing. Provide data collection, aggregation, and analysis expertise. Work in collaboration with nursing leadership teams to support the plans, development, implementation and evaluation of nursing quality outcomes. Facilitate Nursing Quality Activities within the division of Patient Care Service. Lead and/or support the development of New Nursing Quality Indicators. Facilitate and lead Quality Improvement teams. Partner with Director of Nursing Research and Quality Outcomes to elevate the quality of nursing practice, using Quality Indicator outcomes data. Lead the translation of information obtained through Quality Improvement activities into Research studies as a method to formulate new knowledge. Assume responsibility to achieve objectives and commitments related to Nursing Quality and hold staff to the same standards. Hire, train, develop, and direct assigned staff to meet operational objectives related to the Nursing Quality Program.


Minimum Education
Doctor of Philosophy (Ph.D.)
Specific Requirements and Preferences
MSN and Doctoral Degree required.
Minimum Work Experience
7 Year(s)

Required Skills/Knowledge
Comfort with use of computers, computerized technology and applications. Open to learning new software and web based applications.
Required Licenses and Certifications
Registered Nurse in District of Columbia

Functional Accountabilities
Nursing Quality
Oversee implementation, measurement, and monitoring of all nursing quality indicators and nurse sensitive indicators; coordinate data collection, aggregation, and analysis for all nursing quality indicators and nurse sensitive indicators
Serve as a leader and resource for Nursing Quality Committee.
Create and interpret the monthly Quality Report to Clinical Improvement and Nursing Research Council; participate on other nursing committees as appropriate.
Ensure outcomes and practice improvements are shared with nursing at all levels and in multiple ways; monitor care outcomes in an effort to ensure gains are maintained.
Actively participate in conferences and professional organizations related to Nursing Quality and Nursing Research; attend conferences/ seminars as appropriate; communicate new information from such events to appropriate staff.
Assist with the dissemination of Nursing Quality, EBP and/or Research with all professional RNís through new hire orientation, unit in-services and other forums.
Performance Improvement
Facilitate teams to utilize performance improvement methodology including: Process redesign, PDCA, PDSA and rapid cycle approach, FMEA, RCA and others.
Design, develop, implement and evaluate performance improvement initiatives; use Excel, PowerPoint, Visio or similar software packages to present data, interventions and outcomes.
Track and trend data to evaluate effectiveness of interventions; disseminate data internally through reports, rounds, and scorecards to facilitate decision-making and externally to national databases, such as NDNQI.
Provide education on PI methods, benchmarking, and nurse sensitive measures; mentor staff in research and quality proposal development.
Lead the translation of information obtained through Quality Improvement activities into Research studies as a method to formulate new knowledge.
Collaborate with nursing and organizational leadership to implement Fiscal Year goals and other identified initiatives; collaborate with members of the Regulatory Department and the Hospitalís Performance Improvement Department.
Magnet & Regulatory
Maintain a current knowledge of ANCC Magnet Recognitions NSI Requirements.
Maintain a current knowledge of: 1) Trends and issues in health care, nursing practice, nursing education, nursing research, JCAHO standards. 2) Organizational policies and procedures related to clinical practice and the legal implications for practice, education and research. 3) Structure and hierarchy of the organization
Maintain collegial, trust-based relationships with RNís and patient care services staff to assess organizational and interdepartmental project reactions periodically, and as assigned
Contribute and advance scholarly nursing publication and promote opportunities for direct care staff to strategically engage in academic and scholarly opportunities to advance EBP, quality, Nursing Research, and clinical standards.
Contribute to development and monitoring of operating and capital budgets.
Implement actions to facilitate budget requirement.
Human Resources Management
In collaboration with the Director of Nursing Research and Quality Outcomes, hire, train, develop and direct assigned staff to meet departmental objectives.
Provide timely coaching and performance feedback.
Deploy staff appropriately to meet business objectives.
Organizational Accountabilities (Staff)
Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization
Committed to diversity and recognizes value of cultural ethnic differences
Demonstrate personal and professional integrity
Maintain confidentiality at all times
Customer Service Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to othersí ideas and opinions
Performance Improvement/Problem-solving Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility Use resources efficiently
Search for less costly ways of doing things
Safety Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Primary Location: District of Columbia-Washington
Work Locations: Sheikh Zayed Campus 111 Michigan Avenue Washington 20010
Job: Management
Organization: Patient Services
Regular / Temporary: R (Regular)
Position Status: FT - Full-Time
Shift: Day
Work Schedule: 9-5

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Management

At Children's, we know what it takes to really connect with kids, we're looking for nurses who love a challenge.

Pediatric nurses have to be patient. They have to be understanding, yet able to communicate effectively and honestly with a child and their family about their illness and treatment. And every Children's nurse must have the confidence to take a patient's care into his or her own hands.

At Children's you'll work closely with each patient and their family across a continuum of care - beginning with admission, when you perform physical assessments and take a patient/family history that covers all the vitals.

You'll prepare and carry out a plan of patient care. You'll work with professionals from all Children's health care disciplines. Together you will ensure your patients' progress every step of the way. You will even make rounds with physicians, discussing your patients' conditions and needs.

Professionally, you'll grow like never before.

The nursing practice environment at Children's is ideal for developing your skills to the maximum, increasing your level of responsibility and entering new specialty areas.

Our versatile career ladder, the Program for Professional Advancement (PPA), enables you to move both vertically and laterally across a wide range of clinical, educational and management opportunities. Recently we restructured our nurses compensation package to include:

  • Flexible Scheduling

  • Tuition Assistance

  • Professional Development

  • Clinical Ladder

  • Continuing Education Conferences (local, regional, national)

  • Weekend Incentive Program

  • Exceptional Differentials

  • Preceptorship and Charge Nurse Recognition

  • Certification and Degree Recognition Bonus

  • Collaborate with Internationally-Acclaimed

  • Medical Leaders

  • Pediatric Nursing Fellowships (PICU, NICU, Hematology/Oncology)


Our recent achievement of Magnet status reflects what we’ve known all along: That our nurses are something very special - that their vision, talents, dedication and leadership define a truly exceptional practice environment. We invite you to learn more about our Magnet environment, accomplished by approximately 6% of the nation’s hospitals, and even fewer pediatric centers.

We are also a Beacon Award winner, recognized for our outstanding CICU and PICU environments. In fact, our Pediatric Cardiac Intensive Care Unit is the first in the country to be designated a Beacon Award winner AND our Pediatric Intensive Care Unit is the first in the Northeast region to receive the Beacon designation!

*Children's National Health System has requested along with applying online at you also fill out additional information on their site. Please click 'Apply Online' to begin the application process.

* If you would like to find out more about this position or this particular hospital, please click on the 'Information' button. We realize that you may need further information even if you are not ready to apply for a job at this time.

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