VCU Health System - MCV Hospitals

MT-Client Service Rep (50374938)
Location: Richmond, Virginia - United States
Posted: 9/22/2019

MT-Client Service Rep

Full time 2: Evenings Bachelors degree is required

VCU Health System's Client Services is seeking a full time MT ? Client Service Representative. The Medical Technologist 2 - Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care. The Medical Technologist CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR is the technical liaison between the Department of Pathology and the VCUHS environment. Observes compliance and HIPAA regulations at all times with communications.

Responsibilities
In depth knowledge of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures.
Notification of events related to patient safety or results to ordering physicians as required.
Customer service oriented communications.
Participate in teaching new employees, students, residents, etc. in areas that competency is demonstrated.
Must complete required number of continuing education hours/year.
Coverage as required due to PTO, CIS downtimes, inclement weather and/or disaster staffing levels:
Rotating weekends as required
Holiday scheduling as required
Evening rotation scheduling as required

Qualifications

Required
Bachelor Degree in Clinical Lab Science (BSCLS) from an accredited program
Certified as a Medical Technologist or Medical Laboratory Scientist by the American Society for Clinical Pathology; or CLS by the National Credentialing Agency; or equivalent ASCP categorical certification within 24 months of employment into position*
MT 1 - new graduate to less than 1 year of clinical work experience as a Medical Technologist
MT 2 - minimum of 1 year of clinical work experience as a Medical Technologist

Preferred
Masters Degree in Clinical Lab Science (MSCLS) from an accredited program

Additional Requirments / Information

Job Capacity:Employee (full-time)
Minimum Education Level:See Job Description
Visa Sponsorship: No
Related Industries:Laboratory Technician
No Profile Available

*VCU Health System - MCV Hospitals has requested along with applying online at CampusCareerCenter.com you also fill out additional information on their site. Please click 'Apply Online' to begin the application process.

* If you would like to find out more about this position or this particular hospital, please click on the 'Information' button. We realize that you may need further information even if you are not ready to apply for a job at this time.

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