Internal Revenue Service

Examination Technician (Office Automation)

Y IS THE IRS A GREAT PLACE TO WORK? We employ talented people in a wide variety of professional career fields. Not only do you get first class training when you walk in the door, your professional skills are kept sharp and up-to-date with specialized training delivered by some of the best instructors in and outside of the government. Far-reaching impact. Varied challenges. Tremendous advancement potential. It all adds up. WHAT DOES AN EXAMINATION TECHNICIAN DO? In LMSB, they support team members and team coordinators as Examination Technicians i.e., preparation of comparative financial analysis, reconciliation, Excel/Access spreadsheet and database analysis, IMS input, etc. HOW DO I APPLY? "It is really easy. Just click on the "How to Apply" tab above." WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov KEY REQUIREMENTS: You must be a citizen of the United States. Males born after 12/31/59 - Selective Service Registration required. No Promotion potential; Full working level GS-06 Applicants must self certify ability to type 40 WPM Back to top Duties Additional Duty Location Info: 2 vacancies - New York City, NY As an Examination Technician you will be responsible for a segment or phase of an examination as assigned by the team coordinator or team manager which will serve as an integral part in completing and closing the examination. This involves searching, locating, and documenting specific information from the taxpayer's books and records. Documents the facts and evidence obtained to ensure that appropriate information are available for the team coordinator or team member to reach a sound conclusion. Conducts technical, industry, market and IRM research for the team manager, team coordinator, and team members. Inputs information to update and retrieve case and related status and information using database systems such as the Coordinated Examination Management Information System (CEMIS), the Examination Return Control System (ERCS), the Audit Information Management System (AIMS) and/or the International Case Management System (ICMS). Extracts and analyzes pertinent statistics or information concerning Coordinated Industry Cases (CIC) and Industry Cases (IC) using CEMIS, ERCS and ICMS. Provides input to update monitoring systems used in support of Industry and Division Strategic Business Plans and Balanced Measures goals and objectives. Inputs individual Form 4502 reports onto ERCS. Retrieves data and provides analysis of time expended on individual and related case categories and other 4502 time expenditures, as requested by team managers. Verifies completeness and accuracy of case controls to ensure compliance with established procedures and formats. Extracts and analyzes ERCS data to monitor statutes and to alert the team manager and the revenue agent to ensure protection of the Government's interests. Utilizes word processing, database and spreadsheet software to prepare examination workpapers, CIC work plans (annual), and Business Plans (annual). Involved in assisting the team with RGS and BNA software. Establishes, organizes and maintains general, administrative and confidential employees files. Prepares requisitions and coordinates training needs and requests. Receives telephone calls and visitors, determines the nature of the business, gives routine and non-routine information, answers questions in accordance with Service policies and operations or directs callers and visitors to the appropriate person or office. Receives and controls mail and suspense items, routing them directly to the appropriate person or office for action. Gathers, summarizes, and responds to management inquiries for case, project, and program information. Prepares a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents (e.g. Forms 872 and Summonses). Back to top Qualifications and Evaluations QUALIFICATIONS REQUIRED: To qualify for this position at the GS-06 grade level, you must have at least one year (12 months), or more of specialized experience: Specialized experience is experience that is in or related to this position and provided you with the particular knowledge, skills and abilities to perform successfully the duties of this position. Examples of experience qualifying as specialized include: preparing, receiving, reviewing, and verifying documents; processing transactions; maintaining office records; and locating and compiling data or information from files and other data sources; processing a variety of tax returns and reports; examining tax returns and supporting documents for current and prior year and amended returns; and contacting customers through correspondence or telephone to obtain information, explain liability, and encourage compliance. This list is not inclusive. To be creditable, this experience must have been equivalent to at least the GS-05 grade level in the Federal service. In addition, applicants for this position must be able to type 40 words per minute (based on a 5-minute sample with 3 or fewer errors). EVALUATION OF FOREIGN EDUCATION: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts; to an accredited private organization for an equivalency evaluation of course work, including grade and credit conversion, and degree. You must provide a copy of the letter containing the results of the equivalency evaluation as supporting documentation. Failure to provide such documentation when requested will result in lost consideration. Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service System, or are exempt from having to do so under Selective Service law. - Required to submit fingerprint cards as part of the pre-employment process. - Required to provide information to complete a thorough background investigation. - Subject to the requirement of the U.S. Department of the Treasury to undergo an income tax verification. HOW YOU WILL BE EVALUATED: If you are eligible and qualified, you will be given a score from 70 to 100 based on the information provided in your online application, in particular your responses to job-related questions. Job-Related Questions: As part of the online application process, you will need to respond to a series of questions designed to assess your possession of the following Financial Technician competencies: Flexibility: Adapts quickly to changes. Conscientiousness: Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. Decision Making: Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions or solve a problem. Customer Service: Works and communicates with clients and customers to satisfy their expectations. Committed to quality services. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to others; relates well to different people from varied backgrounds and different situations. Integrity/Honesty: Displays a high standard of ethical conduct and understands the impact of violating these standards on an organization, self, and others; chooses and ethical course of action; is trustworthy. Writing: Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing. Selection Interviews: If you are referred for consideration, you may be interviewed before selection. The interview focuses on the competencies listed above and is intended to supplement the information provided in your online application. To preview questions please click here. Back to top Benefits and Other Info BENEFITS: The IRS offers outstanding benefits, family friendly employment policies, generous holiday, vacation, and sick leave. In addition, the IRS offers a tax deferred retirement savings and investment plan, with employer matching contributions. These benefits, however, do not apply to all appointment types. For example, they do not apply to individuals hired using Temporary Appointing Authority. If selected, information on your benefits will be provided with your offer of employment. OTHER INFORMATION: THIS IS A TERM APPOINTMENT. A TERM APPT IS A NON-STATUS, NON-PERMANENT APPOINTMENT TO A POSITION IN THE COMPETITIVE SERVICE. THIS APPT WILL BE FOR NO LESS THAN ONE (1) YEAR. MAY BE EXTENDED UP TO FOUR (4) YEARS, AND HAS THE POTENTIAL TO BE CONVERTED TO A PERMANENT APPOINTMENT AFTER TWO YEARS. A NON-STATUS APPOINTMENT MEANS THAT YOU ARE NOT ELIGIBLE FOR REINSTATEMENT OR TRANSFER TO ANOTHER AGENCY BASED ON THIS TYPE OF APPT. ALL EMPLOYEES MUST SERVE AN INITIAL ONE YEAR TRIAL PERIOD. IF SELECTED YOU WILL BE ELIGIBLE FOR HEALTH AND LIFE INSURANCE, ANNUAL AND SICK LEAVE, THRIFT SAVINGS PLAN WITH GOVERNMENT CONTRIBUTIONS, AND WILL BE COVERED UNDER THE FEDERAL EMPLOYEES RETIREMENT SYSTEM (FERS). THE TERM APPOINTMENT ENDS AUTOMATICALLY ONTHE EXPIRATION DATE OF THE APPOINTMENT. CONDITIONS OF EMPLOYMENT: Applicants must be in compliance with the tax laws. Your income tax returns will be verified for the past three years to determine if you filed according to the tax laws. Citizenship: Under Executive Order 11935, only United States citizens and national (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position. Applicants must be a U.S. citizen and a minimum of 16 years of age. Selections for employment depend upon several conditions such as the number of vacancies, assessment score, shift availability and work history. In addition, applicants are subject to a FBI name and fingerprint check, employment checks, and any other information relevant to selection for employment. Applicant fingerprint results must be received from the FBI. Not all eligible applicants are selected for employment. If selected for employment, applicants will be notified and given a commitment letter. All appointments are made subject to an investigation. Any arrests, discharges from employment, or other information not shown on the application could affect an employee's selection and/or retention in the service. A determination will be made as to your suitability for federal employment. Probationary period: Applicants selected under a Term appointment must serve a one (1) year trial period. AGENCY CONTACT: For additional information about this position, please contact: Philadelphia Delegated Examining at 215-516-4404 option 1, TTY 215-516-1299 or email at HCO.SBSEEXTERNAL@IRS.GOV Identification of promotion potential in this position does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher level duties. NOTICE TO APPLICANTS: The Treasury Inspector General for Tax Administration (TIGTA) has oversight and investigative responsibilities throughout IRS. TIGTA has authority to initiate investigations to identify IRS employees who have violated or are violating laws, rules or regulations related to the performance of their duties. TIGTA does this in part through computer matching programs. TIGTA computerized matches include information from Personnel records, taxpayer account records, records of computerized accesses to IRS information, employee tax records and records of employee computer usage (i.e. the Internet and other research tools). THE INTERNAL REVENUE SERVICE IS COMMITTED TO ENSURING THAT ALL EMPLOYEES PERFORM IN A MANNER WARRANTING THE HIGHEST DEGREE OF PUBLIC CONFIDENCE AND DEMONSTRATES THE HIGHEST LEVEL OF ETHICS AND INTEGRITY. APPLICANTS WILL BE REQUIRED TO GO THROUGH A PERSONAL IDENTITY VERIFICATION (PIV) PROCESS THAT REQUIRES TWO FORMS OF IDENTIFICATION FROM THE FORM I-9; ONE MUST BE A VALID STATE OR FEDERAL GOVERNMENT-ISSUED PICTURE IDENTIFICATION. ELIGIBILITY FOR A PIV CREDENTIAL IS REQUIRED. FAILURE TO COMPLY WITH THE PIV PROCESS AND IF UNABLE TO VERIFY THE APPLICANT'S IDENTITY, MAY RESULT IN THE LOSS OF CONSIDERATION FOR EMPLOYMENT. TO BE ELIGIBLE FOR PIV CREDENTIAL, APPLICANTS MUST HAVE A SUCCESSFULLY ADJUDICATED FBI CRIMINAL HISTORY RECORD CHECK (FINGERPRINT CHECK) AND A NACI OR EQUIVALENT BACKGROUND INVESTIGATION INITIATED. EMPLOYEES MUST MAINTAIN PIV CREDENTIAL ELIGIBILITY DURING THEIR SERVICE WITH THE DEPARTMENT OF THE TREASURY. EQUAL EMPLOYMENT OPPORTUNITY: THE INTERNAL REVENUE SERVICE IS AN EQUAL OPPORTUNITY EMPLOYER. SELECTION FOR THIS POSITION WILL BE BASED SOLELY ON MERIT WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, POLITICAL AFFILIATION, DISABILITY, SEXUAL ORIENTATION, MARITAL OR FAMILY STATUS, MEMBERSHIP IN AN EMPLOYEE ORGANIZATION OR OTHER NON MERIT FACTORS. Back to top How To Apply HOW TO APPLY: Individuals applying for this announcement are required to complete and submit an on-line application through the Office of Personnel Management (OPM) USAJOBS website. This involves becoming a My USAJOBS member and creating a resume. When you apply for this vacancy announcement, the information you entered in your My USAJOBS profile and resume are transmitted to CareerConnector as part of your application and are used to create a CareerConnector registration. In addition to CareerConnector registration questions, the online application includes questions that: - determine basic eligibility; - assess required competencies for successful job performance; and - provide information for survey purposes. The total number of questions will depend on the grade you select and your responses to each question. To apply, you must select the APPLY ONLINE button that appears at the bottom of each announcement tab on USAJOBS. This will start the application process and take you to CareerConnector to complete your application. You can respond to some or all questions and save your answers without submitting your application. You can update your answers and submit or resubmit your application as long as the announcement is open. However, you MUST respond to all mandatory questions and complete your application by the closing date of this announcement to be considered. If applying on-line poses a hardship please contact us at the telephone number listed in this announcement. YOU MUST CONTACT US PRIOR TO THE CLOSING DATE to speak to someone who can provide assistance for on-line submission. Requests for extensions will not be granted. Please note that we use e-mail to communicate with applicants throughout the hiring process. See Important Information below for instructions on keeping your email address and other contactinformation up-to-date. There are several parts of the application process that will affect your overall evaluation: 1. Your on-line resume (See STEP 1 below); 2. Your responses to the eligibility questions; 3. Your responses to the vacancy assessment questions; and 4. Submission of supporting documentation (See instructions under the Required Documentation" section of this posting). You have until 11:59 PM Eastern Time (ET) on Friday, 4/2/2010, the closing date of this announcement to complete the following five-step application process. STEP 1: To apply, you must first create a My USAJOBS membership account and resume at www.usajobs.gov. You can build up to 5 resumes in your My USAJOBS account and will need to select one of these resumes as part of your application for this vacancy announcement. Once you have created your My USAJOBS account and built a resume, thoroughly review this vacancy announcement, select the "Apply Online" button, and follow the instructions provided. Note: We recommend that you use the preview questions option provided at the bottom of the Qualifications and Evaluations tab of this announcement to review and print a copy of the qualification questions before you select the "Apply Online" button. STEP 2: After selecting a resume to submit for your application package, you will be taken to CareerConnector to answer registration questions and specific questions for this vacancy announcement. The answers to the registration questions will determine what types of jobs you are eligible to apply for based on your Federal experience and other factors. Note: If you have previously registered in CareerConnector, you will not be required to re-register. STEP 3: Next, you will answer a series of vacancy specific questions to evaluate your qualifications for this announcement. When completed and submitted, this information with your CareerConnector registration, My USAJOBS account profile, and your resume become your application. A complete application must be received by 11:59 PM ET on the closing date of this announcement in order to receive consideration. STEP 4: Next, you will submit supporting documentation outlined in the "Required Documents" section. You may Upload documents from your computer, download documents from USAJOBS, or Fax documents to be stored with your application. Specific instructions will be provided on screen. You may also, submit documents at a later time (must be submitted by the date specified in this announcement). Please see the Fax/Upload Instructions in the "Required Documents" section. STEP 5: Next you will proceed to application review where you are provided with a summary of your application and any submitted documents. Select "Finish" at the bottom of your summary to complete the application process. This will return you to USAJOBS where you will see confirmation that your resume was sent to this vacancy announcement. You will then be able to track the status of your application through your My USAJOBS account. IMPORTANT INFORMATION: If your contact information changes after the closing date of this vacancy announcement, send your updated information to HCO.SBSEEXTERNAL@IRS.GOV to ensure you can be contacted throughout the selection process. REQUIRED DOCUMENTS: In addition, you may need to submit supporting documentation. If you are qualifying for this position in whole or part based on education, you must submit college transcripts for all courses completed. If you are claiming veteran's preference or eligibility for special priority consideration, you must submit the documents described under "VETERAN'S PREFERENCE" and IMPORTANT INFORMATION FOR SURPLUS OR DISPLACED FEDERAL EMPLOYEES" below. All supporting documentation must be submitted by 11:59 (ET) April 2, 2010. Failure to provide supporting documentation within the prescribed period will result in disqualification or ineligibility for preference/priority consideration. Note: Although a copy of your transcripts is acceptable for application processing, an official transcript will be required for selection. REQUIRED DOCUMENTS: In addition to the online application (resume and responses to vacancy questions), the following forms may be required: * DD-214 if claiming Veterans' Preference. * Standard Form 15, Application for 10-Point Veterans' Preference and supporting documents (if applicable). * Official College Transcripts (copies will be accepted initially, however, prior to selection eligible applicants must submit official transcripts to the hiring personnel office). * Equivalency Evaluation from an accredited private organization of foreign education if applicable. * SF-50 - If you are or have been a Federal employee, please submit: ** copy of your last Notification of Personnel Action, Form SF-50; and ** copy of your most recent or last performance appraisal. Note: If you need to request a copy of your SF-50, please write to the FEDERAL RECORDS CENTER, National Archives and Records Administration, 111 Winnebago Street, St. Louis, Missouri, 63118. You must provide your name, social security number and date of birth with your request. FAILURE TO PROVIDE A COMPLETE APPLICATION PACKAGE WILL RESULT IN NOT RECEIVING CONSIDERATION FOR THIS POSITION. Note: Your application package will not be returned. Do NOT submit original documents that you may need in the future. VETERANS' PREFERENCE: If you have served on active duty in the United States military and were separated under honorable conditions, you may be eligible for veteran's preference. To claim veterans' preference, you must submit: * Form DD214 covering the period of military service for which preference is claimed; and * If applicable, a Standard Form 15, Application for 10-Point Veterans' Preference with supporting documents as outlined on the form. This form can be found at www.usajobs.opm.gov/forms.asp. Note: For more information on veteran's preference, please go to the U.S. Office of Personnel Management website for Veterans at www.opm.gov/veterans. CTAP/ICTAP ELIGIBLES: Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must apply as indicated above. CTAP/ICTAP eligibles must be well qualified for the position to receive consideration for special priority selection. CTAP/ICTAP eligibles who receive a score of 80 or above will be considered well qualified. If you are seeking CTAP/ICTAP eligibility consideration, you must submit proof that you meet the requirement of 5 CFR 330.605 (a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent Performance Rating and copy of your most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible. - To submit documents at a later time (must be submitted by the date specified in this announcement): 1. Log into My USAJOBS at https://my.usajobs.gov with your user name and password. 2. Click on 'My Applications'. 3. Click on the vacancy number and select "Apply Online". 4. Click "Enter" through to the end of your application to move to the Vacancy Documents page. 5. Select Upload, USAJOBS, or Fax for each document to be submitted. - Upload Documents (.doc, .pdf, .jpg, .gif, .rtf, or .png files only): 1. Click the Upload link under "Action" for each document to be uploaded. 2. Fill in the description field. 3. Enter the location of the document to be uploaded or click "Browse" to locate the document. 4. Click "Upload Document." Fax Documents: 1. Click the Fax link under "Action" for each document to be faxed. 2. Click "Generate Coversheet" and print the coversheet. 3. Fax each set (cover sheet and document named in the cover sheet) to the fax number listed on the cover sheet. You must dial the fax number each time a different set is faxed. If you fax from an IRS-owned fax machine, you must obtain an outside line before dialing the fax number on the cover sheet. Download documents from USAJOBS: 1. Click the USAJOBS link under "Action" for each document to be downloaded. 2. Select any required document you have stored in "My Portfolio" of your USAJOBS account. After your documents have been submitted, review your complete application for confirmation of the documents and click "Finished" to return to USAJOBS. For help with submitting supporting documents, you may click the HELP link located on the left of the screen. REASONABLE Accommodation STATEMENT: The Internal Revenue Service provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Selective Placement Coordinator listed in this vacancy announcement. Decisions on granting reasonable accommodation will be made on a case- by-case basis. If you have been certified by the States Rehabilitation Center or the State's Commission for the Blind, may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement. AGENCY CONTACT INFO: Phila Delegated Examining Phone: 215-516-4404 option 1 Fax: 000-000-0000 TDD: 215-516-1299 Email: HCO.SBSEEXTERNAL@irs.gov Agency Information: Internal Revenue Service 11601 Roosevelt Blvd DP B-5703 Philadelphia, PA 19154 Fax: 000-000-0000 WHAT TO EXPECT NEXT: We will communicate with you using e-mail throughout the hiring process. You will receive an electronic Notice of Rating that will provide you with information regarding your eligibility for the occupations covered under this announcement. All notifications will be via email. If you currently have a SPAM BLOCKER activated, it will need to be disabled in order to receive our communications. Set your email to receive our correspondence: HCO.SBSEEXTERNAL@IRS.GOV

Additional Requirments / Information

Use your talents to serve the American public and fund our nation’s future.

Count on me.

Trying to decide what kind of career you want to build? How about one that helps fund our nation’s future? At the IRS, you will be part of a highly diverse workforce and enjoy an unparalleled work-life balance, career stability and federal benefits. You will gain skills that will impact your entire career, and become capable of even more with elite, cutting edge training. Opportunities are available in positions ranging from tax administration and examination to financial investigation to law enforcement. Join the team of bright, dedicated individuals responsible for funding our nation’s most vital programs and interests.

Start your career with IRS today at www.jobs.irs.gov/student

Other Jobs at IRS

• Architect
• Contact Representative
• Contract Specialist
• Deputy Associate Chief Counsel (FIP)
• Director, Abusive Transactions and Technical Issues
• Examination Technician (Office Automation)
• Financial Management Analyst
• Forester
• General Engineer
• GS-1171-13 Appraiser

View All IRS job listings.